Intercom Fin AI

Customer support chatbot with AI-driven answers and workflows

★★★★☆ Intercom Fin AI (Intercom) combines customer support flows with AI help, streamlining support and information delivery. Yet its ability to handle deep or unexpected dialogues is limited. Its modular nature is good for support funnels, but it underperforms when users deviate. It’s strong in structured support settings, but not intended as a fully flexible…