★★★☆☆
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Zoho Zia offers affordable AI assistance embedded within Zoho’s suite, delivering predictive sales, automation, and conversational insights. It appeals strongly to SMBs thanks to its simplicity and cost-effectiveness. However, its AI depth lags behind premium competitors, limiting advanced analytical power. While ideal for organizations prioritizing affordability and easy adoption, businesses needing cutting-edge machine learning or complex integrations may find Zoho Zia too basic for long-term AI strategy.
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