★★★★★
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ChatGPT offers versatility and fluent language generation, making it ideal for broad conversational tasks. Yet, it also struggles with hallucinations and consistency in domain-specific dialogue. Its strength lies in general purpose use, but accuracy and factual reliability are harder to guarantee. For businesses needing precise, mission-critical chatbot behavior, the risks of drift and unsupported contexts make ChatGPT a less reliable option on its own.
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